FAQs
Welcome to the Mojjere FAQ section
We're here to answer your questions about our products, product care, shipping,
returns. If you need assistance, don't hesitate to reach out we're to help!
How long does delivery take?
How long does delivery take?
Each order is prepared with care within 1 to 2 business days. Delivery to the United States takes 1 to 3 business days by express courier. For other destinations, the estimated delivery date is shown on each product page and at checkout.
How is my order shipped?
How is my order shipped?
All orders are shipped by express courier, with full tracking from dispatch to your door. For deliveries to the United States, duties and taxes are included in the price: there is nothing more to pay on delivery.
How can I track my order?
How can I track my order?
As soon as your order leaves our atelier, you will receive an email with your tracking link. The courier may also contact you directly to arrange or adjust your delivery.
What if a piece arrives damaged?
What if a piece arrives damaged?
In the rare event that a piece arrives damaged, please contact us at contact@mojjere.com within 48 hours of delivery, with photos of the piece and its packaging. We will replace it, or refund it if the piece is no longer available. There is no need to return the damaged piece.
How are the pieces packed?
How are the pieces packed?
Every piece is individually wrapped and protected with foam inside double-walled boxes, so that it reaches you exactly as it left our hands.
New collections coming soon...
MOJJERE is constantly inspired by the richness of African heritage and ceramic craftsmanship excellence from around the globe. Our upcoming collections will continue to celebrate these values, introducing new designs that blend tradition with innovation.
Each piece will offer a fresh perspective on cultural expression, expanding our range of exclusive, collectible items. Stay tuned as we unveil new creations, designed to transform your home into a timeless showcase of art and elegance.
